Privacy Policy
Last updated: June 2026
Cluvvo ("we", "us", or "our") operates cluvvo.com. This page explains how we collect, use, and protect your personal information when you shop with us.
Information We Collect
When you place an order or create an account, we collect your name, email address, shipping address, phone number, and payment details. We also collect browsing data (pages visited, time on site, cart activity) via cookies and analytics tools.
How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer support inquiries
- Improve our website and product selection
- Send promotional emails (you can opt out at any time)
- Comply with legal obligations
Sharing Your Information
We do not sell your personal data. We share information only with:
- Shopify – our store platform (see Shopify's Privacy Policy)
- Suppliers & fulfilment partners – your shipping address and order details so they can ship your item
- Google Analytics / Google Ads – anonymous browsing data to measure marketing performance
- Payment processors – your payment details are encrypted and processed securely; we never store full card numbers
Cookies
We use cookies to keep your cart active, remember your preferences, and measure site performance. You can disable cookies in your browser settings, though some features may not work properly.
Your Rights
You have the right to access, correct, or delete personal data we hold about you. Email us at support@cluvvo.com to make a request. California residents may also request to know what personal data is collected — see our California Privacy Rights page.
Data Retention
We retain order data for up to 7 years for tax and legal compliance. You may request deletion of marketing data at any time.
Contact
Questions about this policy? Email: cluvvosupport@gmail.com